Payment

Payment by credit card

To sel ect payment for goods using a bank card on the corresponding page of the site, you must click the button "Payment by bank card".

Payment is made through the authorization server of the Bank's Processing Center using Bank credit cards of the following payment systems:

 
  Description of the data transfer process

To pay for the purchase, you will be redirected to the payment gateway of Sberbank of Russia PJSC for entering the details of your card. Please prepare your plastic card in advance. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol.

If your bank supports the technology of secure online payments Verified By Visa or MasterCard Secure Code, you may also need to enter a special password to make a payment. Methods and the possibility of obtaining passwords for making online payments you can check with the bank that issued the card.

This site supports 256-bit encryption. The confidentiality of the reported personal information is provided by PJSC "Sberbank of Russia". The entered information will not be provided to third parties except as required by the legislation of the Russian Federation. Bank card payments are carried out in strict accordance with the requirements of Visa Int. and MasterCard Europe Sprl.

 Description of the payment process

When choosing a form of payment using a plastic card, the payment is carried out on the order immediately after its execution. After completing an order in our store, you will need to click on the “Payment by credit card” button, the system will switch you to the authorization server page, where you will be asked to enter plastic card data, initiate its authorization, and then return to our store "Back to the store." After you return to our store, the system will notify you of the results of authorization. In the case of confirmation of authorization, your order will be automatically executed in accordance with the conditions you specify. In case of refusal to authorize the card, you can repeat the payment procedure.

 When canceling an order

When canceling positions fr om a paid order (or if canceling an order as a whole), you can order another product for this amount, or return the entire amount to the card by first writing a letter to the e-mail.

Shipping

Delivery is made on the 1-2th day fr om the moment money is credited to our account. Goods are delivered on working days fr om 10-00 to 18-00. Upon receipt of the goods from a representative of a legal entity, there must be a power of attorney stamped by the paying company or the seal itself.

In order to receive the goods, private buyers must present a receipt with a Sberbank note of payment or the cardholder's passport if payment is made by credit card.

Warranty

Warranty maintenance of equipment throughout the warranty period is carried out by authorized service centers of the respective manufacturers. Addresses of service centers can be found on the corresponding page of our site. A prerequisite for the performance of warranty repair is the availability of a warranty card in which the fields with the name of the goods, the warranty period, the date of sale and the serial number of the device must be filled.

Payment by bank card is carried out after checking the order by the manager of the online store.

Payment by VISA bank cards

All types of VISA payment cards are accepted for payment, with the exception of Visa Electron. In most cases, the Visa Electron card is not applicable for payments via the Internet, with the exception of cards issued by individual banks. About the possibility of paying with a Visa Electron card, you need to find out from the bank that issued your card

Payment by MasterCard credit cards

All types of MasterCard are accepted on the site.

What you need to know:

If there is no CVC / CVV code on your card, then the card may not be suitable for CNP transactions (i.e., such transactions wh ere the card itself is not present but its details are used), and you should contact the bank for detailed information. information.

Payment for orders through Sberbank

Payment for orders through SBERBANK is carried out after checking the order by the manager of the online store. To pay for the order, you must print a receipt of payment from the store site. We warn you that Sberbank charges a fee for the payment service.

Payment orders by Sberbank card

How to pay by credit card.

By clicking the button "Go to the site of the Sberbank payment system" you will be redirected to the payment gateway of Sberbank of Russia, wh ere you can specify the details of your bank card *. Connection to the payment gateway and transfer of your plastic card parameters is carried out in a secure mode using a 128-bit SSL encryption protocol.

If the Bank-Issuer of your plastic card supports the technology of secure online payments Verified By VISA or MasterCard SecureCode, be prepared to enter a special password required for successful payment. Methods and the ability to obtain a password for making an online payment, you can check with the bank that issued your card.

When choosing a form of payment using a bank card, the payment is carried out on the order immediately after confirmation by the manager. After confirming the order by the manager, you will need to go to the personal account of your order (at the 20-digit unique order number obtained during registration) and click on the “Payment by credit card” button, and the system will take you to the Sberbank authorization server page, wh ere it will be offered to enter the data of a plastic card, to initiate its authorization, after which you will be able to return to our store by clicking on the "Return to store" button. After returning to our store, the system will notify you of the results of authorization.

Until a successful payment confirmation is received, your order will be in standby mode; after five days of waiting for payment, the order will be automatically canceled. After a successful payment confirmation, your order will be transferred to the delivery mode at the specified address. In case of refusal to authorize the card, you can repeat the payment procedure.

Sberbank allocates 20 minutes to make a payment, so please prepare your plastic card in advance. If you do not have enough time allocated for payment or in case of refusal to authorize the card, you can repeat the payment procedure.

  * The confidentiality of the personal information provided is provided by Sberbank of Russia PJSC. The entered information will not be provided to third parties except as required by the legislation of the Russian Federation. Bank card payments are carried out in strict accordance with the requirements of payment systemsVisa Int. and MasterCard Europe Sprl.

Cancellation

When removing goods from a paid order or canceling an order entirely, you can order another product for the same amount, or return the entire amount back to the card with the help of your manager.

Delivery and delivery of the order, paid by a plastic card.

Delivery or issuance of a product paid for with a plastic card when it is self-exported is carried out from the day the money is credited to our account.

In order to receive the goods, private buyers must present the passport of the owner of the plastic card on which the order was paid.

The representative of the legal entity must have a power of attorney stamped by the payer or the seal itself.

Cancellations

 When canceling positions from a paid order (or if canceling an order as a whole), you can order another service for this amount, or return the entire amount to the card by first writing a letter to an e-mail. Returns are made to the card with which the payment was previously made.
 The refund of the transferred funds is made to your bank account within 5-30 business days (the term depends on the Bank that issued your bank card).

Details:

Joint Stock Company "Resort Staraya Russa"
Novgorod region 175203, the city of Staraya Russa, st. Mineralnaya, d. 62, building №2, room 18.
PSRN 1025301189572, TIN 5322004369, R / S 40702810802200007145
in JSC "ALFA-BANK", Moscow, To / fr om 30101810200000000593,
BIC 044525593, KPP 532201001.
tel: +7 (81652) 41-0-41, + 7 (812) 245-37-29
Fax:+7(81652) 5-71-18
email: [email protected]