Reviews of the Staraya Russa resort

I would like to express my deep gratitude to the children's animators Anna and Ulyana for their hard work in entertaining the little guests of the resort. They offer a variety of activities: morning exercises, various master classes in needlework, quests, intellectual and active games, disco. Thanks to them, the child was not bored while the adults were being treated :)

Thank you to the resort for another wonderful vacation. For the necessary and effective procedures, the attentive attitude of the medical staff. High-quality, varied food. Cleanliness and comfort in the room, helpful and friendly attitude of the staff of the sixth building. For daily, interesting, diverse leisure, concerts by wonderful performers: Irina Lashinskaya, Olga Jaunzen, Alexey Kostin, Galina and Daniil Shabarov. For the dancing evenings, and the friendly, attentive DJ Andrey, who conducts them. Thank you resort for the hospitality!

Greetings and leave a review about a week's rest at the sanatorium, in March 2025. The Dostoevsky Building. Firstly, the location and the territory of the sanatorium itself are 10 out of 10, there are a lot of greenery and interesting walking areas. Birds, air, lake, trees. Everything you need to relax. Next, doctors and prescribed procedures: everything is aimed at treatment, recovery, and health promotion. I would like to mention the separate treatment rooms: room 203 (underwater shower) of the hydrotherapy center - my knees just sang after the reception, thank you very much! Next, the mud wrap: oh, that's something! There's just some magic going on!I highly recommend it! And so, to tell the truth, you can just go through every point! And a swimming pool, and a mineral pool, and SPA treatments, and physical therapy (it's generally very spiritual and useful there), and all kinds of baths, a gym, and any other room and what not! And then there are those invisible maids who are like fairies, honestly: she left for 15 minutes, and came back and everything was changed and clean towels. And the cultural staff will always prompt or help with something. In general, the goal was to rest and recover, the goal has been achieved! Thank you very much, I will definitely come again! PS there were also disadvantages, but everything is solved if you approach the issue in a human way :) one of the wishes of the sanatorium is to pay attention to the conditions of the rooms in building 2

Dear Amaks, thank you so much for a wonderful stay and for your hospitality. We really like your "Prolong Youth" program. We will be glad to visit you again.

I would like to thank all the staff of the Staraya Russa sanatorium for their friendly and attentive attitude towards vacationers! My friend and I had a rest and were treated at a sanatorium in February. We were incredibly lucky with the weather: walking in the park along the paths of the sanatorium was a pleasure! A light frost, clean, transparent air, snow-covered trees and fir trees - all this causes positive emotions and promotes wellness.) But the main thing is that they are still people. It's so nice to see smiling faces, to feel care and attention. I would especially like to thank Svetlana, an employee of the mud clinic (I don't know her last name, unfortunately) - she will not leave anyone without her sincere concern and care!! And also - the kitchen! Special thanks to the restaurant staff and chefs. They are greeted warmly, the food is very varied, plentiful and delicious. I also had an incident: apparently, when changing clothes, my business card holder with all the cards and my debit card fell out. Since I didn't use it much, I didn't immediately notice that I was missing. At the end of the day, there was a knock on our room, and an employee of the sanatorium (in my opinion, the controller, I may be mistaken) Tatiana Rybakova brought me my thing. She ran after me all day, trying to find me for the procedures that were scheduled, but, alas, we were constantly at odds. And at the end of the day, she found me in my room. Many thanks to her and those kind people who reported my loss, for their sensitivity, caring and participation! I recommend it to anyone who would like to relax in a sanatorium! It's just a fly in the ointment - massages are all paid. And they're short. Well, how can you effectively help your neck or back in 10 minutes? But this is probably the only negative)

I am leaving with sadness and hope to return. A wonderful resort, helpful people, experts in their field! I would like to mention Vasya Maria Mikhailovna (Mud baths). First of all, for her hard work, friendliness and responsiveness, Elena Evgenievna Baykova (Hydrotherapy), also a friendly and competent specialist.... Thank you all for a pleasant stay!

Good day! I was vacationing at the resort of Saroy Russa in the Amaks hotel chain in October 2024. There are a number of positive aspects, but there are enough blatantly outrageous ones… As a result, I wrote an honest detailed review of the resort, which I posted on independent websites and sent for placement on the AMAKS website. On Saturday, they wrote to me that the review would be posted on a weekday, but then, when I did not find it among the published ones, I was informed that incorrect information about the timing was provided. Below is the content of the review and I attach screenshots of correspondence with AMAKS employees. Please note that such quality of services and feedback is very damaging to the reputation of a serious organization. I also hope to receive an answer to my letter, whether measures will be taken to the hotel staff so that the rest will be comfortable and pleasant in the future. Ignoring complaints and comments is a separate factor that increases the anger of vacationers. The text of the review: " I'll start in order. In my life, a situation arose in which, for objective reasons, I gained 6 extra kg and decided to lose them. On the eve of my vacation, I was looking at options where they can help me cope with this difficult task. Rejecting all sectarian and infocygan miracle courses, I chose a sanatorium with medicine and a name ... the program "Lose weight without stress" (options for 7 and 10 days, I chose 7). I immediately realized that miracles were unlikely, but since such a program exists in such an officially health-improving place, and I am a disciplined patient, I decided that it was based on something. Impressions are both bad and good, I'll start in order… 1. Accommodation and territory. There are no questions, very decent, a large area with a picturesque old park, as well-equipped as possible, a pleasant place, everything you need in the room, the atmosphere is nice, there is always hot water. In general, the property fund is without complaints. 2.Service and maintenance. Everything is much sadder here... I arrived later than expected, found myself in Staraya Russa at 23.00 (the city is quiet and empty), there is no transport, it is impossible to get through to a taxi using the suggested numbers, Yandex taxi and Uber do not work (stock up on valid numbers in advance), I was lucky to get a taxi to the train station and I got a chance to get there... the cafes are all closed, there is no cafeteria in the hotel, you can only buy some sweets and coffee at the reception (there is no tea!!!... neither in the room, nor for money at the reception ... and then I will describe the situation in the dining room). I checked in, I liked the conditions, I repeat, but ... a day later I hung up a sign that cleaning was required, hung all day, no reaction ... despite the fact that I approached the reception with this question in the afternoon. And there is a special feature of the towel replacement rule, which is that if you want to change, then you need to throw the used ones on the floor (towel replacement was achieved through a scandal closer to night), but before that I came across that for the most part it is IMPOSSIBLE to get through the phones issued at the reception as contact numbers! A separate indignation is that at first, when the first procedures are underway and you don't know which building to go to, the reception doesn't help either, I'm faced with a situation that they just don't know themselves!!! This is not a level even for an institution with much less pretension!!!! AND THE MOST OUTRAGEOUS THING is that as part of the paid program, I had to have a final visit to the doctor, which was scheduled by the doctor himself for 14.00 on the last day of my stay (in writing! I mean, the story is not about confusion). I came in advance, I wanted to go early to have more time to pack, the door was closed...14.00 ... similarly ... at 14.15 I caught a man in a bathrobe and found out that my doctor was given a day off for work on the weekend, and I don't even mind, BUT!!!! Not only WAS I NOT OVERWRITTEN (for example, to another doctor), BUT I WAS NOT WARNED OR APOLOGIZED. They didn't even bother to put any information on the door!!! 3. Nutrition. I read very different reviews before my arrival, so I left with contradictions… I'll clarify right away that I can't write about the taste of all dishes (I'm a vegetarian, but I eat eggs and milk, so I won't say anything about fish and all kinds of meat). I'll start with a good (unfortunately there is less of it) variety is presented, visitors with different tastes may well choose something for themselves, a standard table salad of fresh cabbage and part of the bread they bake is good, vegetable cream soups and cottage cheese casserole are not bad... that's all:(the rest seems to be everything, but you can only take it in your mouth from hunger... everything is overcooked, soggy (if not sour), tasteless... broccoli is digested into rags, how can you make something so tasteless unimaginably from cauliflower! Let's get back to tea! There is a regular shortage of boiling water and TEA at two watering points. The presented assortment of tea compotes of different flavors-please, there is no SIMPLE BLACK TEA WITHOUT ADDITIVES regularly, everyone asks, is outraged, but to no avail!!! In addition, for such money, you can solve the issue of ventilation, after the dining room, clothes and hair STINK FIERCELY of the CANTEEN! Wishing to end this section on a pleasant note... the decoration of the dining room is the cloakroom attendant Valentina with a phenomenal memory! 4. Procedures. And again, I want to say good things) with very few exceptions, the staff conducting the procedures are extremely pleasant, friendly and responsible. To each of them (not to the doctors!) I would like to say a big thank you, if I also come to this resort, it will be to them for the procedures…(but I'm not sure I'll come until I make a wish). I will not describe individual procedures, they are different for everyone, but all of mine were carried out by competent hard workers!. 5. SPA. I visited the resort and additional SPA services, pressotherapy, to admit, it's average ... it's not clear at all what such money is for!!!!! Speaking of them, the prices are very high, it's not at all budget-friendly, I would say metropolitan ... but let's get back to the positive! The cosmetologist's facial massage was surprisingly good!!! Thanks to the master!!! The case when it is not a pity to spend money, however, I repeat, the price is too high. 6. And finally, I'm writing about the program itself, because I haven't found any reviews about it myself. I can't judge about the effect of weight loss (I was not weighed either before or after ... to the question of the working out of the program), they answer questions to doctors about the effectiveness themselves sooooo evasively on the topic, we make efforts, but miracles do not happen, and even in a short time....however, they do not hesitate to accept patients at a good price for the terms stated by their program, I am not sure that this is honest and professional! In general, it reduces the authority of a serious institution to the level of ifocyganism from which I started and which I rejected when choosing an "institution". However, it is too early to draw unambiguous conclusions, upon arrival home you need to weigh yourself, maybe there will be at least some result… Have a good rest, everyone!"

I've been having panic attacks for over a year. I fought them unsuccessfully, drank a pill at most and that was it. I saw it in the sanatorium "Amaks. Staraya Russa" program "Stop panic attack". I arrived under the program "Stop panic attack" with the thought - "I'll just try, it won't help, at least I'll rest." But the first consultation with psychologist Elena Pilieva exceeded all expectations! Elena is completely attractive to herself and already at the first consultation, Elena gave advice on how to overcome an anxious state. During all the consultations with Elena, I received a lot of useful information. These consultations were like a "breath of fresh air" for me and this is exactly what I needed at the moment. Many thanks to Elena Pilieva! I also really want to thank Angelika Volkova for yoga classes and solstice. I discovered the incredible world of yoga. I never would have thought that yoga could be so addictive. All this is thanks to Angelica's approach! Angelica conducts classes in a comfortable environment, always helps, comments on each exercise. Well, standing on nails is difficult, but very exciting. Especially when you understand how to do it right. Now I will continue to do yoga at home and, of course, stand on nails. Neurohymnastics and self-improvement will occupy a separate place in my schedule! In general, a week's rest in the sanatorium "Amaks" pleased not only with comfort and cool service, but also with absolute benefits for body and soul. I will definitely come back here again!

I thank the entire team of the STARAYA RUSSA resort for the fact that each visit to the wellness area pleasantly surprises with positive changes in the landscaping and repairs, new equipment, new services, and one thing remains unchanged - the kind, sympathetic, patient and friendly attitude of the staff to us, visitors at all stages of arrival, high professionalism in everyone's work, dedication the resort! The atmosphere of coziness and comfort, a variety of leisure activities for adults and children-entertaining and educational activities!!! You always leave full of procedures and bright good IMPRESSIONS! Good luck, kindness and prosperity to the resort and the whole team!!!

Good afternoon to the entire team of the Staraya Russa Sanatorium! I would like to express my deep gratitude to YOU for your help in organizing our Mother's vacation. Wonderful work of all departments. - The friendliness and responsiveness of the booking department, with detailed consultations by phone and online on various issues. - Organization of the transfer. Thank you for arranging the route from the train station to you and back. On such an early morning, arriving in a new city, I did not have to worry about how to get to my place of rest. - And, of course, the rest itself, treatment and nutrition are all at the highest level. Mom really liked that there is no strict time limit on nutrition. She was pleased with both the quantity and quality of the procedures included in the price of the voucher. It was enough to restore strength and health. Friendly and caring staff. THANK YOU SO MUCH AGAIN. Health and happiness to the entire team of the sanatorium and we wish you prosperity.