Good evening. We rested at your place for the fifth time, it's nice that every year when we return to you, positive changes are visible, the territory is improved and landscaped, some facilities are being repaired, the beach is modernized. I would like to thank the entire staff of the resort for their hard work, our calm and comfortable stay.
Before the Day of the Medical Worker, we express our gratitude to the entire team for their kindness and professionalism. I would especially like to thank our attending physician Rodina Marina Vyacheslavovna for her attentive attitude, individual approach and patience, masseuse Nesterova Yana Stanislavovna, physical therapy instructor Ivanova Irina Nikolaevna, Ukraintseva Olga Anatolyevna, Sidenko Lyubov Ivanovna (physiotherapy), Vasilyeva Masha mud baths. Thank you for your hard work, good health, peace and prosperity.
We traditionally stay in the 1st building, high-quality timely room cleaning is always carried out, regular linen change, maids are always friendly, attentive, always ready to help. The only thing that does not suit is the stuffiness in the rooms, a huge request to the Resort administration to equip each room with a fan. It's hard in the hot season.
There were no problems with security this year, everything was calm.
There were few events, even fewer high-quality ones, but this, of course, did not overshadow our vacation. We are always happy to attend events held by Natalia Borisovna Basmanova. I wish her good health, optimism and presence of mind. I wanted to make a remark about the events (this is purely our opinion, we do not impose it on anyone), but rather than spending money on worthless voiceless and incompetent artists like Olga Jaunzen, it is better to conduct free excursions around Staraya Russa, to the Bereginya center, master classes, etc.
The reception desk has also started to work better, although incompetent employees come across. Before coming to you, I called to clarify the transfer on Sunday to the Moscow- Pskov train, they replied that there was no transfer, which was not true. Next time I will clarify the name of the person responsible.
I would like to say separately about nutrition. The waiters in the restaurant work quickly, the dishes are constantly replenished, the tables are quickly cleaned......But, the quality of the dishes and the cooking make much to be desired. If a person eats low-salted, low-fat and not fried food, then certain problems arise. Breakfast is basically fine, you can take cottage cheese, porridge, casserole or omelet. But lunch and dinner: salty fatty soup, pork cutlets, salted salads, etc. There were a lot of fruits, but there were no juices, there were practically no fruit drinks. This year, the restaurant management was not interested in the opinion of the vacationers. I went up to the dietitian once, but she spread her hands and said that everything was on the menu. The only thanks are that, on her advice, we were given cottage cheese in the evening at the request. We have never seen the head of the restaurant, as it was in previous years, when a young man stood and asked, talked. I hope that these nutritional claims will be taken into account , we are coming to the resort, which implies at least a hint of
healthy eating. I think there should be an alternative: who has fried pork ribs in the evening, and who has cottage cheese and omelet, select separate tables. I would also like to note that the meat dishes were very poorly cooked.
Another wish that I write about every year: please provide towels when visiting the Aqua Center.
Otherwise, the rest left only positive impressions and emotions, I want to come to you again, we definitely plan to be with you next year, we advertise among friends. Good luck and development to the Staraya Russa resort and the entire AMAKS network. We hope that at least partially, but our wishes will be taken into account.
