Good evening. We rested in your sanatorium in June 2023 for the fourth time. I would like to note that with each visit you notice positive changes. You arrive and find yourself in a positive and homely environment. Your motto: home away from home is not empty words. Very friendly and polite staff. It's nice that the administration responds adequately and promptly to comments and suggestions. It becomes clear that reviews are read and taken into account, which is worth a lot. It is difficult to single out any, but still, first of all, I would like to mention the medical staff of the resort, all attentive, tactful, professionals in their field. Separate words of gratitude to our attending physician Marina Vyacheslavovna Rodina, masseuse Nesterova Yana Stanislavovna, instructor of physical therapy Ivanova Irina Nikolaevna, employees of the mud department Valentina, Liya, Masha (unfortunately I do not know the surnames). Thank you.
Of course, more than one medical staff contributes to the prosperity of the resort: excellent room cleaning, the work of maids (we lived in building No. 1)., restaurant staff, cleaning workers. A good entertainment program, guided tours, amazing lectures by Natalia Basmanova. Thank you all for a wonderful holiday. We will come to you again, we have recommended you and we will recommend you to our friends.
What you should pay attention to: our rest was overshadowed by the night noise on the weekend at the resort by local residents walking at the disco until morning, the security of the resort was inactive. I want to improve the work of the reception. They are polite and cultured, I will not say anything, but not quite competent, their answers contradict each other, do not always correspond to reality, it is annoying.
All the best to you and success.
Kononov Tatiana and Roman , Moscow